Refund Conditions: Refunds will be processed according to the original payment method and will be issued to the same customer, taking into account the necessary processing time.

Legal Compliance: All sales, returns, and transactions must adhere to relevant laws and regulations.

International Orders: Payment for overseas orders must be made in advance, in accordance with applicable legal requirements.

Overseas Returns: The return process for international orders begins upon receipt and inspection of the goods. Refunds will be issued after deducting any customs duties, service fees, and taxes.

Order Modifications: Asnan Q8 Store reserves the right to modify or cancel any order after contacting the customer.

Health Products Policy: The sale and return of medicines, supplements, and vitamins are governed by the Ministry of Health regulations No. 2/2012 and No. 3/2013.

Product Information Accuracy: Asnan Q8 Store is committed to providing accurate images and information. However, due to potential changes by manufacturers, discrepancies may occur before updates are reflected on our website.